- Understanding and delivering all contractual terms.
- Communicating any onsite client changes to the line manager.
- Regularly communicating with the client.
- Completing action plans following client satisfaction surveys.
- Ensuring all company promotions are correctly implemented.
- Identifying any additional opportunities and discussing them with the line manager.
- Analysing and effectively managing all in-unit costs.
- Monitoring and managing gross profit (GP).
- Ensuring cost and sales records are accurately inputted and maintained.
- Recording and minimising all food wastage.
- Supporting, training, coaching, and developing the team.
- Monitoring labour turnover and ensuring the team is fully recruited.
- Producing and utilising a succession plan.
- Implementing all relevant Health, Safety, and Environment (HSE) procedures within the unit and reviewing them as appropriate.
- Ensuring that all HSE incidents are correctly reported and investigated, with relevant reviews of work procedures.
- Reporting HSE issues beyond your control to your line manager.
- Ensuring everyone is trained and adheres to all Health & Safety and Food Safety policies.
- Ensuring all food is prepared, cooked, and presented to the required standards and portion specifications.
- Managing the processing of food orders, the receipt, and storage of deliveries.
- Maintaining the cleanliness of all kitchens and surrounding working areas.
- Ensuring the correct use of all machinery and equipment.
- Performing other general tasks to support effective food service delivery as reasonably requested.
- Previous culinary experience.
- Previous management experience in a similar role, including client management.
- A passion for working in a food service environment.
- Good communication skills and the ability to work positively with others as part of a team.
- A friendly, helpful, and polite demeanor.
If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you. Chefs, customer assistants, support and office roles: explore our live vacancies today.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
