Efficient Management: Oversee the entire catering contract to ensure consistent, high-quality food and beverage services.
Client Relationships: Maintain a positive relationship with the client, communicating regularly to understand their needs and any changes.
Team Leadership: Manage, recruit, develop, and train team members. This includes handling sickness, conducting performance reviews, and providing necessary training.
Budget Accountability: Manage labour spend and food costs, working with your Area Manager to meet financial budgets proactively.
Service Planning: Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers.
Compliance: Ensure full compliance with company policies, procedures, and legislative/regulatory requirements (e.g., allergens, kcal, PPDS).
Experience: Previous experience in contract catering in a senior care environment or a similar role is preferred, but we offer training for those with transferrable skills.
Kitchen Proficiency: Experience working in a kitchen environment, adhering to recipes and menu plans.
Leadership: Proven ability to lead and manage teams, motivating them to achieve success.
Client Management: Experience in managing client relationships.
Communication: Excellent written and oral communication skills, with the ability to liaise at all levels.
Results-Oriented: Quality and process driven with a focus on delivering results.
Compliance: Knowledgeable about company policies and procedures, especially in line with client agreements.
IT Skills: Proficiency in MS Office and email.
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