Front of House Coordinator
Location: Bremen, Germany
Working Hours: Full-time, Monday–Friday (40 hours per week)
Salary: €34,000
About the Role
Are you a people-focused professional who enjoys creating a welcoming environment and keeping things running smoothly?
We’re looking for a Front of House Coordinator to join a modern flexible workspace, acting as the first point of contact for members and visitors. This is a varied, hands-on role combining customer service, events, workspace operations and commercial support.
You’ll help create a positive experience for everyone using the space, build relationships with members, support local sales opportunities, and ensure the workplace is organised, professional and ready for business every day.
The Role
- Welcome members and visitors, providing a friendly and professional first impression.
- Respond to enquiries, arrange workspace tours and support sales opportunities.
- Manage meeting room bookings, events and additional services.
- Help organise events and activities to encourage member engagement.
- Support local marketing initiatives, member communications and social media ideas.
- Oversee reception activities, calls, post and deliveries.
- Ensure meeting rooms, shared spaces and refreshment areas are clean, organised and fully stocked.
- Coordinate with cleaning, maintenance and building management teams to resolve operational issues.
- Carry out building checks and help maintain health, safety and compliance standards.
- Maintain accurate records across CRM and other business systems.
- Support colleagues and contribute to a positive, collaborative workplace culture.
About You
- Previous experience in customer service, hospitality, reception, coworking or office administration.
- Strong communication and interpersonal skills, with a welcoming and proactive approach.
- Organised, adaptable and comfortable managing a variety of tasks.
- Confident building relationships with members, visitors and external suppliers.
- Commercially minded, with an interest in identifying opportunities to generate additional revenue.
- Comfortable using business systems and CRM tools.
- Fluent English; German language skills would be beneficial.
What’s on Offer
- A varied role combining customer experience, events and workplace operations.
- A friendly, collaborative working environment.
- The opportunity to take ownership of the day-to-day member experience.
- Opportunities to develop your skills across customer service, sales and operations.
- Full-time working hours, Monday to Friday.
