Efficient Management: Oversee the entire catering contract to ensure consistent, high-quality food and beverage services.
Client Relationships: Maintain a positive relationship with the client, communicating regularly to understand their needs and any changes.
Team Leadership: Manage, recruit, develop, and train team members, including handling sickness, conducting performance reviews, and providing necessary training.
Budget Accountability: Manage labour spend and food costs, working with your Area Manager to meet financial budgets proactively.
Service Planning: Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers.
Compliance: Ensure full compliance with company policies, procedures, and legislative/regulatory requirements (e.g., allergens, kcal, PPDS).
Experience: Previous experience in contract catering in a healthcare environment or a similar role is preferred, but we offer training for those with transferrable skills.
Kitchen Proficiency: Experience working in a kitchen environment, adhering to recipes and menu plans.
Leadership: Proven ability to lead and manage teams, motivating them to achieve success.
Client Management: Experience in managing client relationships.
Communication: Excellent written and oral communication skills, with the ability to liaise at all levels.
Results-Oriented: Quality and process driven with a focus on delivering results.
Compliance: Knowledgeable about company policies and procedures, especially in line with client agreements.
IT Skills: Proficiency in MS Office and email.
Contributory pension scheme
Career Growth: Access to our Career Pathways and MyLearning programmes
Healthcare Benefits: Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
Travel Discounts: Exclusive discounts with TUI, Expedia, Booking.com, and many more
Food Discounts: Save money on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and many more
Cinema Discounts: Up to 44% off cinema tickets to enjoy your favourite blockbusters
Cash Rewards: Receive cash rewards every time you spend and use them on a wide range of brands
Wellness: Free wellness, mindfulness, and exercise classes
Shared Benefits: Share all discounts and offers with your friends and families